Returns & Exchanges
At Underbrush, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your garment doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the reusable shipping bag or a similar secure box to ensure the products remain protected.
- 3.Apply the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.